FAQ (Frequently Asked Questions) for Giftology.fun
What is Giftology.fun?
Giftology.fun is an innovative gifting platform that offers experience-based gifts for children aged 0-18. Instead of traditional presents, we provide memorable activities, adventures, and educational opportunities to create lasting memories.
How does Giftology.fun work?
Simply visit our website, browse our curated selection of gift vouchers, choose the one that suits your recipient’s interests, and make a purchase. You can also order through WhatsApp for added convenience.
Are there gifts available for newborns or pregnant women?
Yes, we offer gifts suitable for newborns, such as photo sessions. These experiences can be a wonderful way to capture precious moments with a new arrival.
What is the validity period of the vouchers?
Most vouchers are valid between 1-3 months from the date of purchase. Be sure to check the specific validity period mentioned on the voucher.
Can I use the same voucher for a different branch or location?
Vouchers are typically meant for the specific branch or location mentioned on them. However, if you have any inquiries about using a voucher at a different branch, please contact Giftology for further assistance.
Can I replace a gift if needed?
Yes, if you need to replace a gift, you can contact us on WhatsApp, and we can assist you in selecting a new gift of the same amount or less. If the new gift is more expensive, you will need to pay the difference.
Are there any experiences specifically designed for children or families?
Certainly! We provide a variety of family-oriented activities tailored to children and families to delight in collectively.
What makes Giftology.fun unique?
Giftology.fun stands out for its exclusive focus on experience-based gifts, reducing clutter and waste associated with traditional gift-giving. We offer a wide variety of options catering to different interests and preferences, along with convenient delivery services.
. Who is the target audience for Giftology.fun?
Our primary target market includes mothers with children aged 0-18, as well as other gift seekers such as grandparents, parents, uncles, and aunts.
How do you address the preference for traditional gifts over experiences?
We’ve ensured a user-friendly website, enabled purchases through social media and WhatsApp, provided same-day delivery, and offered direct delivery to recipients. We also educate our audience through innovative marketing to overcome traditional gift preferences.
What are your delivery options?
We offer same and next-day delivery options, ensuring swift and reliable service for our customers. Same-day delivery is available within one hour for orders placed before 12 pm.
Can I customise the experiences offered by Giftology.fun?
While our selection is curated to cater to various interests, we’re open to customization requests. Get in touch with our team to discuss personalised options.
Can I send a gift voucher while I am outside the country?
Yes, you can. Simply make a purchase through our website and provide us with the recipient’s contact information. We’ll take care of the rest and ensure the voucher is delivered to them.
What are the prices of your gifts?
Our gift prices vary from 10 JDs to 300+ JDs. We offer a range of experiences, from one-time adventures or activities to memberships lasting for a month or even a few months.
Are there any restrictions on the age range for the activities offered?
The age range for each activity is specified on our website, so be sure to check the details before making a purchase.
Do you offer refunds or exchanges for gift vouchers?
We generally do not offer refunds for gift vouchers. However, if there’s an issue with the voucher or if you need to make an exchange, please contact us, and we’ll do our best to assist you.
Can I purchase a gift voucher for a specific date in the future?
Yes, you can purchase a gift voucher for a specific date in the future. All you have to do is make the purchase and contact us for the specific dates of sending the gift.
Are there any exclusive deals or discounts currently available?
We periodically introduce special promotions and discounts. Stay tuned to our website and social media platforms to stay updated on our newest offers.
How can I get in touch with customer support if I have any questions or concerns?
Our customer support team can be contacted via the phone number provided on our website as well as through our social media channels.
Is it possible to buy multiple experiences in a single transaction?
Absolutely, you can add several experiences to your cart and complete the purchase together in one transaction, making it more convenient for you.